SooCoo sport cam become more and more popular, there are so many people would like to choose SooCoo, not only because SooCoo have a best price but also its quality is trustable.
Now, there are some people have reflected some problem of WIFI, so we will list the problem and solution:
1. APP NAME:
C30 : ZSANYCAM
Cube 360: GVT-360i
G1: I Share cam
2. WIFI Name and password:
C30: AVT SPORT DV 02345678
Cube 360: GVT-360i no password
G1: I Share Cam 12345678
3. WIFI problem:
1) open the APP, the APP interface always whirling.
solution:
1, check whether the wifi have been connected; whether turn on the camera wifi and connect the camera wifi to cell phone;
2, download the APP again, and then connect wifi and open APP again;
3,format the memory card and make sure whether your memory card is C10 card;
4,change another cell phone, download APP again, and check whether the APP can be turned on; if it is, it is the compatible problem, we are solving the latest firmware;
2) you cant find the wifi on the cell phone:
1,please check whether you have turned on the camera wifi, please press the wifi button for a long time;
2, please check whether your camera have been full charged;
Note:
1,turn on the cube 360 and G1 wifi, you need to press the wifi button for a long time until the wifi light is lighting up;
2,please check whether you have opened the wifi on your cell phone,
3, please change the camera wifi name , and then search the wifi on your cell phone again, or restart the phone and camera;
4.Android version download on Google play.
Apple version download on Apple store.
3) CUBE 360 cane be turned on;
1, please get the camera full charged, and then check whether it can be turned on;
2,when you turn on the camera, please press the power button for a long time until it can be turned on, not click the power button slightly;
4) latest firmware:
Cube 360: Cube360OneChannelLocalViewer.zip
If you have any other problem, welcome to contact us, our email is: service@soocoo.cc and we will be very happy to help you to solve all the problem! SooCoo camera stands the test!
Dear Sirs,
ReplyDeleteI bought a soocoo Cube360 camera from Gearbest vendor about 5 months ago and the first time I connected it to my android phone (several months ago...) everything went ok.
Now I tried to connect it again to the same resetted phone and I've 2 kinds ok problems:
- the camera hasn't the "correct" ssid that in described in the manual to be something like GVT-360i-[something] but it appears in wi-fi with the SSID UCam360-D03AFB
- It requires a WPA2 PSK password to access and I tried everything is said as default password (12345678, 02345678. 1234567890, .....) but nothing seems to work
I premise that the first time I used it was only a small test and did not enter the password, nor did I make other changes or settings, and the android APP I used to connect was the same I tried to use now named GVT360I.
Obviously I did reset operation of the camera several times by inserting a pin in the little hole near usb port and obtaining a rapid red flash on the on/off button but never changed.
How can I solve?
I also looked for a new firmware version in your website but I didn't found it.
Actually the camera record video and audio; and I can copy them by extracting the SDCard and reading it on my pc; but I have no possibility to connect via wifi.
Please help.
Best regards.
HI I have the same problem. Cube 360 requesting a password and none of the defaults seem to work
Deletesame issue any solution ??
DeleteTengo mismo problema me pide password UCAM360-1141BO
ReplyDeleteSame prollem cant cinnwct i need wifi password
ReplyDelete