Sunday, April 10, 2016

SOOCOO Sport Camera C30/Cube360/G1 Solution of Wifi Problem

QQ截图20160407154457
  SooCoo sport cam become more and more popular, there are so many people would like to choose SooCoo, not only because SooCoo have a best price but also its quality is trustable.
Now, there are some people have reflected some problem of WIFI, so we will list the problem and solution:
1. APP NAME:
C30 :  ZSANYCAM
C30
Cube 360:   GVT-360i
Cube360
G1:  I Share cam
i share cam
2. WIFI Name and password:
C30: AVT SPORT DV    02345678
Cube 360:  GVT-360i     no password
G1:  I Share Cam      12345678
3. WIFI  problem:
1) open the APP, the APP interface always whirling.
solution:
1, check whether the wifi have been connected; whether turn on the camera wifi and connect the camera wifi to cell phone;
2, download the APP again, and then connect wifi and open APP again;
3,format the memory card and make sure whether your memory card is C10  card;
4,change another cell phone, download APP again, and check whether the APP  can be turned on; if it is, it is the compatible problem, we are solving the latest firmware;
2) you cant find the wifi on the cell phone:
1,please check whether you have turned on the camera wifi, please press  the wifi button for a long time;
2, please check whether your camera  have been full charged;
Note: 
1,turn on the cube 360 and G1 wifi, you need to press the wifi button for a   long time until the wifi light is lighting up;
2,please check whether you have opened the wifi on your cell phone,
3, please change the camera wifi name , and then search the wifi on your   cell phone again, or restart the phone and camera;
4.Android version download on Google play.
 Apple version download on Apple store.
3) CUBE 360 cane be turned on;
1, please get the camera full charged, and then check whether it can be turned on;
2,when you turn on the camera, please press the power button for a long time until it can be turned on, not click the power button slightly;
4) latest firmware:
If you have any other problem, welcome to contact us, our email is: service@soocoo.cc  and we will be very happy to help you to solve all the problem! SooCoo camera stands the test!

5 comments:

  1. Dear Sirs,
    I bought a soocoo Cube360 camera from Gearbest vendor about 5 months ago and the first time I connected it to my android phone (several months ago...) everything went ok.
    Now I tried to connect it again to the same resetted phone and I've 2 kinds ok problems:
    - the camera hasn't the "correct" ssid that in described in the manual to be something like GVT-360i-[something] but it appears in wi-fi with the SSID UCam360-D03AFB
    - It requires a WPA2 PSK password to access and I tried everything is said as default password (12345678, 02345678. 1234567890, .....) but nothing seems to work
    I premise that the first time I used it was only a small test and did not enter the password, nor did I make other changes or settings, and the android APP I used to connect was the same I tried to use now named GVT360I.
    Obviously I did reset operation of the camera several times by inserting a pin in the little hole near usb port and obtaining a rapid red flash on the on/off button but never changed.
    How can I solve?
    I also looked for a new firmware version in your website but I didn't found it.
    Actually the camera record video and audio; and I can copy them by extracting the SDCard and reading it on my pc; but I have no possibility to connect via wifi.
    Please help.
    Best regards.

    ReplyDelete
    Replies
    1. HI I have the same problem. Cube 360 requesting a password and none of the defaults seem to work

      Delete
  2. Tengo mismo problema me pide password UCAM360-1141BO

    ReplyDelete
  3. Same prollem cant cinnwct i need wifi password

    ReplyDelete